"Personal Data" is any data that identifies you. When you access the services of Coltron Computers Limited, you may need to provide some personal data. Such as, your name, address, telephone number and email address. In general, this is used for contact regarding the repair service you have requested of us and invoicing.
"Personal Data" may also be processed by other organizations, on our behalf for the service of providing our services to you. The use of your data will remain under the control of Coltron Computers at all times.
We may hold data that relates to a transaction that you have entered into with us. We wll disclose personal data to a party to the transaction but only to assist with the transaction itself.
For customers who conduct transactions with us using a debit/credit card, we do not store a copy of any card details.
We will keep your information as long as you are a customer. We may keep your data for up to seven (7) years after your last interaction with us. However, we may keep your data for longer than seven years if we cannot delete it for technical or legal reasons.
Coltron Computers Limited may disclose your personal data, in good faith, where it is necessary to fulfil a legal requirement and/or protect and defend the rights, property and staff of Coltron Computers Limited.
Coltron Computers Limited ’ s site may contain link to other websites. If you click on that link, you will be taken to a third party website. We have no control over the content and privacy practices of such websites and cannot assume responsibility for third part sites.
Our service does not address anyone under the age of thirteen (13) years old. We do not knowingly collect personally identifiable data from children. If you have parental responsibility, and you are aware that your child has provided us with personal information, please advise us and we will delete said information immediately.
You have the right to request what information we hold on you. We will provide this information at no cost to you. Before providing you with this information, we may request identification and/or sufficient information about your past transactions with us. This will enable us to locate and facilitate your request.
If you have any concerns or a complaint about this policy, or the way in which we handle your data, please contact us.
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
For more information on Google AdSense see the official Google AdSense privacy FAQ.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Instagram and Twitter will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However if you are still looking for more information then you can contact us through one of our preferred contact methods: